Privacy Policy

1. Introduction

We respect your privacy and comply with Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs).

2. Information We Collect

We collect: name, contact details, company info, email, payment info, project details, and feedback.

3. How We Use Information

We use information for: service delivery, quotations, payments, customer support, marketing, legal compliance, and health/safety.

4. Information Sharing

We do not sell information. We share with: subcontractors, payment processors, government agencies, insurance providers.

5. Data Security

We use SSL encryption, password protection, limited staff access, regular security audits, and secure record destruction.

6. Retention of Information

We retain: service records 7 years, invoices 7 years, marketing contacts until unsubscribe, analytics 26 months.

7. Your Rights

You have rights to: access information, request correction, know why collected, opt-out marketing, lodge complaints.

8. Third-Party Links

We are not responsible for third-party websites. Review their privacy policies before sharing information.

9. Children’s Privacy

Our services not for children under 18. We delete any child information discovered.

10. Policy Updates

We update this policy periodically. Continued use means acceptance of updates.

11. Privacy Inquiries

Email: privacy@h2oquantumtech.com. Phone: 0469 427 767.